THE EXPERIENCE MASSOTHERAPY RATES GIFT CERTIFICATES

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INFOS PRATIQUES

WHAT TO BRING?


We provide you with a complimentary locker and key, a towel, and a water bottle. In addition to your bathing suit, you should bring sandals for security and hygiene reasons. These are mandatory. In case you forget them, we have some for sale at the reception for $10 plus taxes. If you have reserved a massage as a complement to your day at the spa, we include a robe for your comfort. If this is not the case, we have some available for rent for $7 plus taxes.

You should know that your entrance to the site is valid for the entire day, from 11 am to 8 pm or from 5 pm to 8 pm for evening access. We are pleased to keep your company, as long as your schedule allows! As a general rule, you can calculate between 2 to 4 hours to take advantage of the facilities. If you add a massage of 60 or 90 minutes to your relaxation, you should plan between 3 to 5 hours.

CODE OF CONDUCT


Our site is composed of two zones: a silent zone where you can relax in silence and total peace and a zone where you can whisper in a quiet voice.

Alternating between hot and cold may not be suitable for people suffering from high blood pressure, low blood pressure, cardiac arrhythmia, and diabetes. Don’t hesitate to ask us questions if these apply to you.

If you are pregnant, please inform us as restrictions may apply.

The site is a non-smoking environment.

It is not permitted to bring any type of bag on the site or any other bottles to those given out at the reception.

For reasons of hygiene and security, sandals are mandatory.

It is not permitted to bring glass containers outdoors.

It is not permitted to consume alcohol on the site and inside the main building and at the Sibéria Cafe.

If you wear glasses that have anti-glare, it is important to remove them while experiencing the stations with intense heat, such as the dry sauna and the steam bath. The heat can damage the anti-glare permanently.

We invite you to leave your cellphone in the changing room or to use it at the Sibéria Cafe.

Any behaviour deemed inappropriate will not be tolerated and we reserve the right to ask to leave in a situation of not respecting this agreement, without reimbursement.

We are not responsible for lost, forgotten, damaged or stolen personal effects.

As changes in the weather conditions or electrical outages are out of our control, no compensation will be offered in the case of an unforeseen closure of the baths and facilities.

At the Sibéria Café

A robe/shirt and sandals must be worn at all times. Food brought in from outside of the Cafe is forbidden.

No food or drink is allowed on the outdoor site with the exception of the terrace of Sibéria Cafe.

It is possible to add money to your locker bracelet at the reception desk in order to pay at the Cafe.

At the end of your day, please return your towel, robe and locker bracelet to the reception desk.

We are available for you both inside and outdoors to help you have a magical day, don’t hesitate to call on our expertise.

Thank you for your collaboration and know that these instructions are directly tied to your well-bring.

WATER QUALITY

We conduct a rigorous analysis of several different components of each water basin. These are carried out every 2 hours from opening to closing. To increase the quality of our analysis, we use photometric devices made especially for the components being verified.

Every two weeks, samples are analysed at a certified laboratory.

Water in the spas and waterfalls is treated with brome. These effective techniques are also less dangerous for the health of bathers.

We offer water that has a superior filtration quality to the norms as a result of using cartridge filters. These cartridges can filter up to 200 000 litres of water while our spa only contains 2500. An interesting fact: the water in our basins is filtered up to 8 times per hour.

Our basins are emptied and cleaned regularly in order to avoid the appearance of problems or the presence of harmful bacteria.

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